Services Dashboard

Status of City Facility Closures

This services dashboard was updated on April 12, 2021.

Online Service Request Portal

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Services, Activities, Facilities Status Contact Information
Emergency Operations Center Level 2: Open 831-646-3760
Police Status Response Normal Officer Needed, Dispatch, Non-Emergency
831-646-3914 (9-1-1 Emergency)
Fire Status Response Normal Non-Emergency: 831-646-3914
(9-1-1 Emergency)
Parking Enforcement All Garages and Municipal Lots Open. Normal enforcement.
Harbor & Marina Open

Parks and Recreation Status Contact Information
Monterey Sports Center Reopened per State Public Health Red Tier Guidelines - Pools and Lockers Remain Closed - SEE DETAILS and FAQ 831-646-3730
Monterey Recreation Office Closed 831-646-3866
Monterey Recreation Preschool Programs Open at Hilltop Park Center; open at El Estero Park Center Please call the Community Center directly
Casanova Oak Knoll Park Center Closed Including Restroom 831-646-5665
El Estero Park Center Closed 831-646-3873
Hilltop Park Center Closed Including Restroom 831-646-3975
Scholze Park Center Closed 831-646-3878
Field Sports Program Open 831-646-3969
Parks, Forests & Trails Open *Playgrounds OPEN *Sports Fields OPEN - Dog Park OPEN - ALL PARKS REOPEN APRIL 20, 2021 831-646-3860
Beaches Open  
Dennis the Menace Playground Reopens April 20, 2021 - Read Emergency Order 831-646-3860
Veterans Memorial Park Campground Veteran's Memorial Park campground and park areas are OPEN.
All picnic and barbecue areas reopen April 15, 2021  - Read Emergency Order
El Encinal Cemetery The Cemetery Office is currently open 9:00 a.m. -1:00 p.m., Monday through Friday, and currently assisting family with immediate need burials. All pre-need plot sales can be performed by appointment. Graveside burials are permitted with an attendance of 20 individuals. All persons present must still practice social distancing and continue to wear masks while gathering. 831-646-3864
Citywide Restrooms


San Carlos Beach, Cannery Row, Landfill/Coast Guard Pier, Calle Principal, Transit Plaza, West Garage,& Visitor Center, Dennis the Menace/El Estero Park - Restroom Only, Harbor master, Wharf I- Fisherman's Wharf, Wharf II (the fish market and beach), Montecito, Lord Nelson, Visitor Center, Coast Guard, Laguna Grande, Montecito Park, Vets Park Campground


Jacks Park, Hilltop, Casanova Oak Knoll, Larkin Park, Oak Newton, Archer, Via Paraiso, Ferrante Park, Cemetery, East Garage, Vets Park Group Area


  Open or Closed Contact Information
City Manager's Office Open by appointment only - email for any questions or comments 831-646-3760
City Attorney's Office Open by appointment only 831-646-3915
City Clerk's Office Open by appointment only 831-646-3935
Technology Services Open by appointment only 831-646-3792
Finance and Human Resources    
  Closed to the public until further notice 

Finance Administration
831- 646-3940

Accounts Payable

Revenue – Accounts Receivable, Pet Licenses, Business Licenses

Human Resources


Library & Museums Open or Closed Contact Information
Monterey Public Library Open for "Sidewalk Service" (Books on Hold for Pickup) 831-646-3933
Colton Hall and Presidio of Monterey Museums Closed  

Community Development and Public Works Public Offices Status Contact Information
Building Inspection Open 831-646-3890
Planning Open by Appointment Only 831-646-3886
Engineering Open by Appointment Only  
Housing Open by Appointment Only  

Business Districts Open or Closed Contact Information
Cannery Row see websites for details - open consistently with the latest health order
Del Monte Center
Fisherman's Wharf
Lighthouse District New Monterey
Old Monterey / Downtown

      Map of City Facilities