What is a PIN?
PIN stands for Personal Identification Number. It is a unique designation that you yourself create to prevent unauthorized persons from viewing confidential information. In order to protect your privacy, the Library requires a PIN to be used when accessing your account.

A PIN may consist of 1 to 30 characters and may be composed of any combination of letters and numbers. However, the catalog will prevent the creation of "trivial" PINs. A PIN is considered "trivial" if it contains:

• A character that is repeated 3 or more times (aaa, aaaa...).
• A set of 2, 3, or 4 characters is that is repeated 2 or more times (abab, abcabc, abcdabcd...).

Where do I get a PIN?
You create you PIN the first time you access your library account. Here's how:

1. Click on the "Sign In" or "My Account" link.
2. After entering your card number, click on the "Don't Have a PIN?" link.
3. You will be prompted to enter a new PIN. Select your PIN and enter it into the two spaces.
4. Click on the "Submit" button.

Be sure to remember your PIN as library staff can not look it up for you.

If you would like to set up a PIN now, click here.

How can I change my PIN?
You can change your PIN at any time. You will need to know your current PIN in order to do so. If you have forgotten your PIN, see the next section.

1. From the "My Account" option in the Library Catalog, enter your library card number and current PIN.
2. Click on the "Submit" button.
3. Click on the "Change Your PIN" button.
4. Enter your old PIN into the first box.
5. Enter your new PIN into the next two boxes.
6. Click on the "Submit" button.

What if I can't remember my PIN?
Library staff can not look up your PIN. If you should forget what your PIN is, and you have an e-mail address on your account, you can request to have your PIN reset (see below). Otherwise you will need to visit the Check-out Desk to request that your old PIN be deleted. You will need to present a picture ID. Once your old PIN has been deleted, you may then set up a new one.

Resetting Your PIN

1. Click on "My Account".
2. Click on the "Forgot your PIN?" link.
3. Enter your card number into the box.
4. Click on the "Submit" button.
5. When the e-mail arrives, click on the link contained in the message.
6. Enter your card number and your new PIN in the boxes.
7. Click on the "Submit" button.

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