The Monterey Public Library provides public access to computers and the Internet based on its mission
"to link the community with the knowledge and cultures of the world." The
Web is a powerful reference tool offering educational and other valuable
information for all ages. Computers and basic office software are a part of
how many Library customers and community members access, use, and share
information every day. Access to computers and the Internet have become
essential Library services. The Library upholds the principles of
intellectual freedom and the public's right to know by providing people of
all ages with access and guidance to information and collections which
reflect all points of view. Monterey Public Library reaffirms its support
for the American Library Association's Intellectual Freedom statements,
including The Library Bill of Rights, The Freedom To Read
Statement, Free Access to Libraries for Minors, and Access to
Electronic Information, Services and Networks: an Interpretation of the
Library Bill of Rights.
II. Internet Access and User Responsibility
A. Choosing and Evaluating Internet Resources
The Internet offers a wide variety of valuable resources. As an unregulated worldwide network of
computers and computer users, it also includes material which is
inaccurate or controversial, as well as material which may be offensive
or harmful to some users. The Monterey Public Library does not and
cannot monitor or control information found on the Internet and is not
responsible for its content. Library access to the Internet does not
imply Library sponsorship or endorsement of any material found on the
Internet. Displaying illegal material on Library workstations is
The Library provides links and pointers to useful and interesting sites, but the Library does not
edit or restrict Internet content. Access to information is a
fundamental right of citizenship in a democratic society. The Library
upholds everyone's intellectual freedom and applies no restriction on
the right to read, listen or view. Only users and families have the
right and responsibility to define what material or information is
consistent with their personal and family beliefs.
The Library makes every reasonable effort on an ongoing basis to inform all customers and
community members about the Library's Internet service and policy.
B. Children and Families
The Library provides Web pages, links, databases, and other online resources to guide young users
to useful, interesting, educational, appropriate, and fun sites selected
by Library staff. Whenever possible, Library staff members assist young
customers in locating and choosing appropriate and useful Internet
resources, and guide young customers away from inappropriate sites.
Library policy gives parents or guardians the right and responsibility to restrict their children's
and only their own children's use of Library resources, including
computers and the Internet. The Library respects the right of parents to
determine what it is appropriate for their children to read, hear, and
view, but the Library cannot enforce these rules, which may be different
for each family in our community. Parents are encouraged to supervise
and to participate actively in their children's computer and Internet
use. The Library does not act in loco parentis: It does not have
the same role in supervising children that schools have, and it cannot
substitute its judgment for that of parents or enforce parents'
decisions about their children's Internet use.
Policy 175: Loan of Laptop Computers requires a parent or guardian’s signature for customers under
18 to check out and assume responsibility for Library laptop computers.
To assist families, the Library makes every reasonable effort on an ongoing basis to inform all
parents in the community about the Library's Internet service and
C. Library Guidance and User Choice
Monterey Public Library is
committed to assisting users of all ages in locating the information
they need on the Internet, and to providing choices for users concerned
about the content of material on the Internet.
Individuals in our community
have a wide variety of beliefs about what kind of material and
information is appropriate for themselves and their families. Any
restriction on access to Internet resources would exclude material
valuable to many users and fail to exclude material some users may find
offensive. Library web pages provide user choices, including options for
users concerned about the content of material they may find on the
Internet. Users have easy access to directories of selected Internet
resources, including directories designed for children and youth, and to
Internet search engines which exclude material that may be offensive.
These options are provided without preventing access to other Internet
sites and services.
D. Privacy and Security
Library policies protect
customer privacy in the use of library materials and reference service.
However, the Library is a public place, and the Library cannot provide
private computer workstations or seating areas. At the same time,
passersby should respect the privacy of computer users, and computer
users should not attempt to show displayed material to passersby.
Library staff must take
appropriate actions to resolve problems which arise during use of the
Library's computer and Internet services and to enforce Library policies
and rules. To this end, Library staff members may need to observe
computer use, question users, and restrict conduct by users which
violates this policy.
The Library's wireless
Internet service is not encrypted. Users should be aware that any
information sent or received could potentially be intercepted by another
wireless user. Web-based security controls such as Secure Sockets Layer
(SSL) are not sufficient to protect against certain types of attacks;
therefore, users should avoid entering sensitive information such as
credit card numbers, passwords or any other personally identifying
information on any wireless network.
Users should also be aware
that another wireless user may be able to view or change files on any
wireless user's computer. The Library recommends that users install and
use virus protection software, firewall software, and security patches
or upgrades to identify and eliminate viruses in any data, files, or
programs they obtain from external computers or networks, and to protect
their computers from intrusion.
E. User responsibility
The Library makes no
representation or guarantee that any part of the computer and Internet
services, including the wireless service, will be uninterrupted,
error-free, virus-free, timely, or secure, nor that any Internet content
is accurate, reliable or safe in any manner for download or any other
Use of the Library’s
hardware, software, Internet service, wireless network, and electronic
information resources is entirely at the risk of the user. Monterey
Public Library and the City of Monterey shall not be liable for any
damage that may occur to any computer, peripheral equipment, or storage
media, loss of data, loss of confidential information, unauthorized
access to or alteration of data transmissions, and/or any other direct,
indirect, special, incidental, consequential or exemplary damages
resulting from or arising out of use of the Library’s Internet service,
wireless network, and/or electronic information resources, or inability
to use these services, or any other matter relating to these services.
Users agree to indemnify and
hold Monterey Public Library and the City of Monterey harmless for any
claim or demand, that may be made by any third party due to or arising
out of user conduct in connection with any use of the Library’s Internet
service, wireless network, and electronic information resources, user
provision of content, user violation of this Policy, or any other
violation of the rights of another person or party.
F. Staff Assistance
Staff members will attempt
to identify and resolve problems with Library hardware, software, and
Internet access. In many cases, however, assistance from City
information technology or vendor staff is needed before service can be
Staff members are trained to
assist customers in using the Library catalog and Web site as well as
databases and other Web services selected and purchased by the Library.
In some cases, vendor assistance is needed to resolve problems with or
to answer specialized questions about these services.
Staff members assist
customers with all computer, Internet, and other technology questions
based on Policy 110: Reference Service, providing answers, print
or Web resources, and/or referrals for further information, assistance,
and training. Staff cannot provide extended individual training or technical support.
G. Computer and Internet Activities Supported
Internet workstations and
Library laptops provide Web browsers, plug-ins for popular Web media
formats, and basic office software. Because of technical limitations and
Library priorities, the Library does not provide local electronic mail
accounts or instant messaging software. Workstations and laptops with
word processing software provide USB port and/or disc access to permit
users to save personal files.
Library cardholders may
borrow laptop computers for use in the Library following the
requirements in Policy 175: Loan of Laptop Computers.
workstations and laptops are occasionally taken out of service or
reserved for maintenance, upgrades, or Library programs and events.
The Library provides
wireless Internet access for the convenience of customers using their
own computers or other devices and Library laptop computers. Specific
Internet ports and protocols may be disabled on the wireless network in
order to limit bandwidth, prevent abuse, and/or protect Library and City
III. Appropriate Use of the Internet
In order to allow as many
customers as possible to use Library computers in a limited space, in
compliance with Library policies, and in keeping with the Library's mission,
the following guidelines have been established for appropriate use of
Monterey Public Library computer and Internet services.
A. Time limits on computer
workstations and bandwidth limits on wireless access may be enforced to
ensure that all customers have the opportunity to use computer and Internet
B. Any activity which violates
Federal, California, or local laws is prohibited on both Library and
customer computers. Examples of illegal activities include but are not
limited to fraud, which includes disguising or falsifying sources of
electronic mail and other electronic communications with the intent of
misleading, defrauding or harassing others, displaying or
distributing child pornography or other obscene materials, libeling
and slandering other persons, and sending “spam” e-mail including identical
or nearly identical messages sent to a large number of recipients who have
not granted deliberate and explicit permission for the message(s) to be
C. Library computers and the
Internet must be used in a responsible manner, consistent with appropriate
behavior in the Library (see Policy No. 515, Disruptive Behavior in the Library). All users must be quiet, courteous toward others, and respectful
of Library equipment.
D. Users may not modify Library
hardware or software, change configurations, or attempt to access non-public
files or accounts using Library workstations or the wireless network. Users
may not attempt to intercept, monitor, disrupt, or impede other users'
communications on the wireless network or to access or alter other users'
data or software.
E. Users may not use personal
software, download software, or bookmark sites on Library workstations. Users are encouraged to suggest software for Library computers and links
for Library Web pages to Library staff.
F. Users may not violate software
license agreements or infringe on copyrighted material. United States
Copyright Law (Title 17, U.S. Code) prohibits the unauthorized reproduction
or distribution of copyrighted materials, except as permitted by the
principle of "fair use". This includes most electronic information sources.
Users may not copy or distribute many electronic materials without the
explicit permission of the copyright holder. Users are responsible for any
consequences of copyright infringement.
G. The City of Monterey and the
Monterey Public Library are committed to providing an environment free from
sexual harassment. Internet users are asked to help by refraining from
displaying material on Library or customer computers which may be
interpreted as part of an intimidating, hostile, or offensive work
environment. Internet users should not attempt to show displayed material to
Failure to follow these guidelines or other rules for Internet use may result in suspension of Internet privileges.
Continued violation may result in suspension of library privileges, as provided
by Policy No. 515, Disruptive Behavior in the Library.
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||October 26, 2005
||December 3, 2009
||May 26, 2010