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Tenant & Landlord Rights Minimize
The State of California, Department of Consumer Affairs handbook: "California Tenants, A Guide to Residential Tenants' and Landlords' Rights and Responsibilities." is available at www.dca.ca.gov This is a comprehensive publication that addresses many renter / landlord issues, and is provided for your reference
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Voluntary Rental Guidelines

These Voluntary Rental Guidelines are in the process of being updated. Please check back. We will post new information as soon as it becomes available. Thank you.

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Voluntary Guidelines for Residential Rental Owners and Managers
were adopted by the City Council in Oct. 2001.The Guidelines are meant to assist landlords and tenants towards fair and reasonable resolution of issues regarding a variety of rental-related issues such as:

- Reasonable Rent Increases
- 60-Day Increase Notices
- One Annual Rent Adjustment
- Longer-Term Leases
- Consideration for Good & Long Term Tenants
- Consideration of Tenant Hardships
- Communication, Openness, Availability, Responsiveness
- Property Maintenance/ Habitability
- Mediation to Resolve Disputes
- Quality Service to Tenants (Customer Satisfaction)
- Resident Manager as an On-Site Emissary

Please review the Guidelines (also available in Spanish) and the Peer Intervention Program designed to reinforce them. If you find that you are in a situation where this program can help, please download the Intake Form  and mail or fax it to:
Conflict Resolution and Mediation Center of Monterey County - NO LONGER IN OPERATION - NEW INFORMATION WILL BE POSTED SOON
1900 Garden Road, Suite #110
Monterey, CA 93940
Phone: 831.649.6219 or 831.424.4694
Fax: 831.649.6287 Email

All questions regarding this program should be referred to the Conflict Resolution and Mediation Center of Monterey County.
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